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FAQ

We are pleased to answer all your queries. Feel free to send in your questions.  Contact us for more information.
  
Q: Why use fiberglass?
A: Fiberglass-reinforced plastics (FRP) features include high strength and durability, weight, cost-effectiveness, reparability, design flexibility and corrosion resistance. 
 
Q: How does the cost of fiberglass materials compare to other materials?
A: The cost of using fiberglass materials is based on how long it will last, how it recycles, how much maintenance is necessary, its reparability and environmental impact, as well. Fiberglass materials are more expensive than common materials like plastic and wood but often fiberglass-made products have the lowest total lifecycle cost.
 


PAYMENT

Once order is confirmed, you will receive an email with the payment instructions. You may choose to pay via Bank Transfer (BPI, BDO, AUB, Eastwest Bank) or a via credit card through a Paypal link sent to you.    

Important Note:    

Purchase of accessories, tools and auxiliary items only will not be processed.    

Only confirmed and paid orders will be shipped.    


Disclaimer:    

Benquin Triple 8 Chemicals, Inc. sells its products through our online shop and website only and will not sell through any other online shopping platforms. 

 
 
DELIVERY
 
Where do you deliver to? How much is the shipping fee?
 
For small items, delivery may be done via Lalamove or Grab Express, with fees charged directly to the customer. Shipping fees vary per area and may be limited only to areas serviced by these couriers. 
 
For large orders, delivery arrangement with our own trucks may be made. Lead time varies per location. Please coordinate with the Main Office.
 
Important Note: Purchase of accessories, tools and auxiliary items only will not be processed. 
 
When can I expect my order?
 
If you are within Metro Manila, for orders may be delivered on the day if serviced thru Lalamove or Grab Express. Lead time varies per location. Please coordinate with the Main Office.
 
CUSTOMER SERVICE

You may reach us through our contact pageMondays to Saturdays from 8AM to 5PM.

For orders placed on a Sunday, expect a response on the next day. 

You may also check our website list of branches to view contact details of our stores.
DELIVERY:
Delivery via Grab/Lalamove/Transportify. Delivery fees c/o customer. Other delivery arrangements may be discussed once order has been placed.